Overview
Catalyst had a solid product and a leaky funnel: an aging site, inconsistent visuals and follow-ups that depended on whoever remembered. We rebuilt the journey end to end — sharpening the story, redesigning the experience and wiring automation behind every conversion point.
The Challenge
Demo requests stalled while ad spend climbed. Messaging spoke in features, pages loaded slowly, and warm prospects went cold waiting for manual follow-up. The brand looked different in every deck, ad and email.
Approach & Solution
- Story first: repositioned around outcomes with a message hierarchy used across site, ads and sales.
- Conversion-first site: rebuilt information architecture, social proof and demo flows; sub-two-second loads.
- Automation layer: welcome, nurture and re-engagement journeys with lead scoring into the CRM.
- Identity tune-up: evolved mark, tightened palette and a component library for consistent campaigns.